Transforming Systems – “Troubleshooting and Strategically Implementing Solutions”

patterns
One of the problems people have in walking into (or being the one who haphazardly built it) a business as an operational system, is the we’ve been hopelessly trained to the left-brain function which neatly separates a whole ecological system into singular parts, then studies and analyzes the function of each part in an attempt to figure out “where the problem exists”, then isolate it, and either correct or replace it. Doctors can tend to be really prone to this approach because they’ve often been taught to practice medicine in much the same way. However, this hardly ever works, and often doesn’t even produce a temporary relief of the imagined problem, because the system, which has been trained to behave as a whole, simply recreates the same problem with a new employee by training them to the same behaviors.

 
If instead, we employ our right-brain ability to view everything in a holistic fashion as a living system that has numerous processes inherent within it that involve multiple people playing roles in a dynamic interaction that’s consistently producing an effect, we can recognize what process needs to be redeveloped because it’s not designed properly, or provide new methods and training processes that will enhance people’s ability to perform their part in a more proficient and congruent manner. Instead of looking at individuals, we need to look at processes and methods being employed, teams producing those processes, and departments within a larger process, and the entire nature and behaviors being displayed within that team who’s performing a dynamic process in an effort to produce a congruent and specific outcome.

business education

Change has to be introduced at the right place in a whole process in order to serve to transform how the process performs. If diagnosed incorrectly, replacing or retraining the person deemed to be the problem; the system will simply shape the new person back into the same pattern and reproduce the same basic problem. You have to be able to accurately determine what part in the process is causing the dysfunction and correct it as a whole process; meaning change introduced at one point in an existing system will have a ripple effect as a synchronization of how it acts to systematically modify all other aspects of the same process. Problems are hardly ever the result of one person (unless they’re the owner or boss), but nearly always the result of the relationships that exist between multiple people who interact as apart of a whole dynamic.

 
Likewise, when hiring new team members, you need to look at and take into consideration the team they will be apart of, what role they will play within that team, and what personality or natural tendencies will be best suited to enhance the performance of the whole team. Technical skills required for the job they usually bring to the table just through the job description or professional degree as the basic knowledge needed to perform the job, your job then becomes to pick the right personality that will fit into the team while providing them with the training necessary to perform at required standards, while giving them feedback from the very beginning that will serve to form the proper habits and rituals necessary to function proficiently right from the get go. Many put people through a standard training program that’s of poor quality, and let them go for a month or two (30-90 day probation period), allowing them to be poorly trained, then when problems naturally occur, get caught up in a form of ‘damage control’ by trying to figure out what the problems are, without ever identifying that the acquisition and training process being used “is” the problem.

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In other cases, I’ve seen people engage in endless turn-over at the lower ranks of the business, while incurring the same type of problem over and over, that eventually forms into a belief (you can’t find good employees), without ever recognizing that the problem is actually in the higher ranks, and is more of a trickle down effect, which is why they consistently recreate the same problems. The beliefs and paradigms of key people directly involved in the creation and maintenance of a business, act to consistently create and recreate the same type of realities by how they influence them through their daily interaction. They are also the ones who design, decide on, or willingly employ the processes and protocol that determine the daily operations from a developmental point of view, often without having the knowledge required to realize they have an inappropriate system because they adopted it from an “expert” or are using a conventional model for their profession laid out for them as a standardized method for operations. Yet any process employed in a specific situation with a specific group of people has to be customized to that situation in order to be truly creative. What works for one group of people in one situation may not work at all for another group in a similar situation. Cookie-cutter processes, taught in the same way across the board and delivered in a manual style, while they may provide a fundamental template to use as a guideline for redesigning and structuring a business model, are often meaningless, and even somewhat detrimental to individual Entrepreneurs running small businesses or Private Practices.

 
The business model is designed to act as a paradigm for the business as a separate entity that serves to consistently create the reality of that business, just like our individual paradigms determine what and how we create as individuals within our own lives. So the business model has to be an offspring of the model psychologically employed by the owner and key people within the organization in order for them to be able to naturally work in a way that consistently creates the same type of idea on a larger scale through the business. The business acts as the pathway for delivery of the service being offered by the professionals within that business. If the models between the business entity and the individual clash or serve to contradict each other, the personal model of the individual will always win out, because it comes naturally to the individual in charge of creating the essence of the business itself through daily activity. It’s the overall process or methods being employed in any given situation that should be examined as a whole when any part of the system isn’t functioning properly. Otherwise there’s a tendency to simply use the same process to recreate the same problem using a new personality.

 

Dr. Linda Gadbois

Innovative Management Services

Professional Development

Transformational Coaching

 

About the author:
Dr. Linda is a Spiritual Scientist and scholar of Hermetic Sciences and Ancient Wisdom traditions. She’s a professional educator and trainer for all areas of personal transformation, self-creation, mind development, and soul/spiritual evolution. She practices Integrative Medicine with a special emphasis on Psychology and Creative therapies. She conducts ongoing classes, Playshops, and Adventure Seminars, and is available for private or group training, mentoring, and speaking engagements.
To inquire, click here

Learning to become an Excellent Communicator – Self-Expression as Performance

performance

Knowledge originated as the “Arts and Sciences” in what most see as contrary ideas that are in reality extensions of each other. Knowledge as science can be thought of as an idea in theoretical form that can only be proved through experimentation or by applying it at the practical level to create living phenomena out of it as an experience of it. The application comes as a form of communication where we become the “channel” or “vehicle” through which the idea comes into physical reality by way of us. We act in some way by applying the idea to our life, and “act it out” or “perform it”. Because our method of application and style of performing is unique to us based on our personality, “how” we do it becomes a form of self-expression, where the science applied becomes an art-form.

 
Many of you may have seen the “communication pie” that reveals the components of communication as being 7% based on the words being used, 38% being the tone or quality of your voice in terms of “how” we say it, and 55% of the communication comes through our physiology as what we’re expressing by how we’re being. Naturally, many of the experts want to take this in a literal manner and begin breaking apart a whole expression into “body-language” as categories and labels in a way that can be standardized and therefore taught in a methodical manner, yet, what this is actually showing us is that we actually communicate by expressing with our whole being. Communication is a full body transmission that simultaneously reveals the inner state of the person communicating, while also revealing their mental paradigm that forms their unique perception and interpretive style. What this shows us is that we can never really hide how we’re feeling. Our attitude forms the greater part of our communication. What we value, believe, and have a preference for shapes our communication in subtle ways that while they may not be readily recognized in our attempt to conceal them, they are still fully conveyed in our energy, which is felt by others.

 
Communication is intuitive and being done all the time through our “presence”, regardless of whether or not we’re talking. People can sense our energy as our mental atmosphere, read our emotions being reflected in our body postures, gestures, and facial expressions, as well as biological processes such as flushing of the skin, tension in the lips, dilated pupils, shakiness in our voice, and so on. We also communicate in a basic sense by how we present ourselves, through our personal grooming, style, wardrobe, jewelry, etc. We create an image of ourselves that give people an impression of “who” and “how” we are, and what kind of person we are. To take up the study of body language that turns it into a mechanical, systematized process of categorizing and labeling specific postures and gestures as meaning this or that and applied to everyone equally, is like buying a book on “dream interpretation” that gives a universal interpretation of certain objects as if they mean the same thing to everybody, when in fact, nothing could be further from the truth. The message in the communication expresses not only the idea being communicated, but also the person doing the communicating. We can tell how they feel about what they’re communicating, what their perspective is, and whether they’re being congruent in terms of what they’re communicating being contradictory to how they actually feel. Whether they’re creating an illusion and lying, or whether or not they believe what they’re saying, and saying it out of honesty. What we’re doing with our body always matches our internal state. Always.

 
This gives us the tools we need for becoming excellent communicators by becoming aware of how we’re being as we communicate. By realizing that in order to communicate effectively, we have to first form the proper state or mood out of which we communicate, knowing it’s going to be the greater part of the communication. Cultivating the proper attitude through which we communicate is critical to the message or idea being communicated. Becoming aware of how we accentuate our voice quality through our tone, speed and hesitations as a form of timing, the rhythm of talking, what and how we emphasize words, what we’re doing with our body, our facial expressions, and gestures by how we use our hands, controlling the look in our eyes, and so on.


The basic dynamic always going on as the basis for our communication, is that whatever mood or emotion we’re embodying and expressing through, we stimulate that same emotion in others, calling it forth in response to us as the “connection” or “stream of communication” as an interactive flow of energy. We connect to others and the external world through feelings and emotions. Emotions connect us to things outside of ourselves that brings what’s inside, outside, and vice verse as a correspondence. Our action stimulates an equal reaction of the same emotional quality. How we act towards others by how we’re being, determines how they act towards us in a natural response to us. This is a fundamental form of “cause and effect”.

 
So all communication is in fact a “performance” where the words being employed are only a minute part of what’s actually being conveyed. To become an excellent communicator, you need to become an excellent performer. You take an attitude of expressing ideas by “embodying them”, creating the proper mood necessary for stimulating the same feeling-mood in whomever you’re communicating with. You do this by asking yourself, what feeling is necessary for the expression of this idea within the conditions and circumstances it’s being used to create? What is the purpose of the communication, and what effect or behavior is it designed to create? What emotion will give the proper emphasis and elicit the desired response as an outcome? Based on what you’re communicating and what result or course of action it’s meant to set in motion, what state do you need to cultivate in order to become the proper channel for expressing the idea that will elicit the same state in another? What part of the person’s imagination do you want to touch on through the nature of the communication, and what seed will the communication plant as a fertile idea in their mind that they will continue to grow through the emotion connected to it that it was delivered through, long after the communication is done?

emotional expressions

To plant a seed as a thought to be grown in the mind of another, we match the idea with the emotion. The emotion determines in what way the idea will be developed, and what kind of reality they will create out of it as a result. When inspiring and passionate emotions are coupled with an idea, it’s developed in a very positive way as the means for expressing the emotion through the idea. When negative emotions are applied to the same idea, it’s developed in a way that expresses that emotion and serves to create more of it. Thought and emotion are always joined to create experiences as the reality of the thought. The emotion is our “direct line” into another and the formative or creative factor that shapes the idea to be an expression of it. While our thoughts may be unique to each person, and the words we use form different pictures in each persons mind as an association, emotions are universal and shared by everyone in a congruent manner. Anger produces anger, and though how it’s expressed may be different from person to person, it still acts to stimulate and create more anger. The emotional component of an idea is what we connect to in others, and the idea as a thought is simply the form the emotion takes on as a vehicle to express as a reality. Whenever we’re communicating, the emotion “is” what’s actually being communicated through how we’re expressing ourselves. Our expression stimulates that same nature and expression in another and acts to multiply it.

anger

By learning to view how we communicate in a new light, we can not only become more self-aware, and perhaps realize why our communications fail to produce what we want them to produce, but through the awareness alone, we can hone our style for self-expression by learning how to perform much like an actor takes on the proper state and character traits to play a role in a convincing manner. Just as when we were kids and we modeled our hero’s and those we wanted to be like by taking on the same qualities and behaviors that served to develop us in those same ways by becoming the expression of them. When we learn how to communicate by performing, we develop higher forms of self-expression and become powerful creators in our own life. We learn how to “give” people ideas that we want them to develop and act to co-create with us by forming a joint reality out of them.

 

So as you think about communicating and what it is you wish to produce by way of the communication, think about what feeling or emotion as a state-of-mind that you want to elicit in them as the fertile ground for developing the idea you’re introducing into their mind as a thought that will be developed in their imagination into an internal experience. Then intentionally cultivate and take on that emotional state before you communicate the idea. Notice just how employing the emotional state changes how you form the communication in your imagination that changes how it delivered or expressed. Then, practice communicating in a way that consciously expresses the emotion by how you’re being. By your energy, your body posturing, facial expression, the tone and quality of your voice, and the rhythm in which you speak, and what you emphasize by “how” you say it. Communication is actually an art-form that’s performed. Like any performance based art, you have to practice to develop your style and your ability to become more expressive by learning to utilize your entire being as the basis for the communication.

communicating
To produce new behaviors takes the firm decision to do so, and commitment to a dedicated practice that’s undertaken in a devoted manner. Once we choose what we want to change and the new methods to be employed in their place, and we start by imagining our selves being that way, and doing it that way, we begin using the creative aspect of our imagination to form internal representations of an idea as a reality, that we then use for acting out to produce the same idea as an outer affect. Imagining an idea gives us the basis for practicing it. By practicing we build knowledge into our muscle where it becomes natural and automatic. We begin transforming how we’re being in the world, and how we express ourselves as a result. We learn how to truly connect to others and share ideas that simultaneously allow for emotional expression that’s healthy and productive in nature. By expanding our ability to express ourselves more fluently and eloquently, we form a new kind of confidence and enhance our experience of living by enriching the meaning things take on.

 

Practice only makes perfect when you know how to practice in the right way. Otherwise, it simply propagates a whole series of errors.

 

Dr. Linda Gadbois

Transformational Coaching

Personal Development

Professional Development

 

About the author:
Dr. Linda is a Spiritual Scientist and scholar of Hermetic Sciences and Ancient Wisdom traditions. She’s a professional educator and trainer for all areas of personal transformation, self-creation, mind development, and soul/spiritual evolution. She practices Integrative Medicine with a special emphasis on Psychology and Creative therapies. She conducts ongoing classes, Playshops, and Adventure Seminars, and is available for private or group training, mentoring, and speaking engagements.
To inquire, click here

 

The Importance of a business model – “Essence, Personality and Identity”

wired brain

Just as our personality and identity form the basis out of which all our personal expression comes as a natural and automatic by-product, the model for a business serves the same function. It establishes the basis for what forms our vision, mission, values, ethics, standards and philosophy – out of which we can easily form rules, policy, protocol and procedures. All of these can be summarized as the businesses personality and identity which are key factors for developing image and style. All people working within the business share a similar “personal model” to the business model, and all company training is designed as an expression of the business model which then establishes it as a culture.

 
The business model also establishes firm guidelines by which everything can be measured and evaluated for compliance and effectiveness, as well as to ensure consistency. It creates structure and order through well-defined rules and methods that ensure a smooth running operation. So a sound and well thought out business model should be one of the first steps to business development. If you are having constant problems with a lack of consistency, poor training, or the inability to make decisions that support the primary values and ethics of the business, one of the first places to look when trouble-shooting, should not only be the business model, but whether or not it is understood and being effectively demonstrated by key people and strategically implemented in all areas of the operation.

 
A business model should also clearly convey the overall identity and personality or “style” of the business. Not just through the primary vision, mission, and values, but also in describing the emotional atmosphere and moral conduct of everyone involved. Job descriptions should also include the personality traits and characteristics of the person as the ideal basis for how they perform their position, what image they convey to clients, and what type of experience they create through their common interactions. Emotional intelligence should be built in to the fundamental training programs, and all leaders within the organization should consistently demonstrate a positive attitude and well-managed emotional control. The managers, staff leads, and professional staff should be trained in psychological skills that they teach by demonstrating, as well as use intelligently to interact and handle any problematic situations should they arise in a creative and peaceful manner.

glass earth
As an Entrepreneur or developer of a business, we have to provide ourselves as well as our people with the necessary resources to build the practice from the ground up instilling intelligent practices into the very foundation. If transforming an existing practice to take it to a higher level of excellence and proficiency, strategic intervention that introduces change at the most effective and influential level of the organization is crucial. All persons responsible for producing the change must be educated in the psychological skills necessary for producing change through emotional engagement and by not only eliciting a state of cooperation, but a state of enthusiastic and invigorated participation. People need to be invested in the change as an actual outcome or community experience that will give them a powerful sense of themselves by being a productive and important part of it.

 
The attitude we use in how we treat our staff, is the same attitude they employ in assisting our clients. Whatever emotions we employ when interacting with our staff, we stimulate and call forth in them, and they perform out of that emotional state. The biggest factor for improving performance of the very people running our business is to understand the importance of the emotional atmosphere of the business as set by “key people” within the organization and how they’re “being” on a regular basis. All behavior is ultimately emotionally driven. Whatever mood someone is in is directly reflected in how they’re behaving and what energy they’re putting off. Negative emotions produce behavior that expresses those emotions, activating them in everyone else that they come into contact with. Likewise, positive emotions produce an elevated energy that infects others with the same feeling.

 
All business models should include a strong emphasis on the “psychology of the business” by defining rules of engagement that involve attitudes, emotional expression and etiquette. These are behavioral standards of the business, which means they must be upheld at all times by everyone involved, no exceptions. One person with a bad attitude and frequent emotional outbursts and destructive behaviors, tolerated and allowed to continue as part of a team, will act to undermine that team by infecting them with the same toxic energy. One bad apple, indeed . . . ruins the whole bunch! Strong emotions of any kind are powerful influences that serve to stimulate everyone around them with the same emotions. Be very clear on the emotional atmosphere necessary to create and operate your business in a way that determines what kind of an experience someone is going to have who’s doing business with you.

 

Dr. Linda Gadbois
Professional Training and Mentoring
Innovative Management Services
Business Consulting

 

About the author:
Dr. Linda is a Spiritual Scientist and scholar of Hermetic Sciences and Ancient Wisdom traditions. She’s a professional educator and trainer for all areas of personal transformation, self-creation, mind development, and soul/spiritual evolution. She practices Integrative Medicine with a special emphasis on Psychology and Creative therapies. She conducts ongoing classes, Playshops, and Adventure Seminars, and is available for private or group training, mentoring, and speaking engagements.
To inquire, click here

Training the Trainer – “Maximizing Human Resources”

business training

“People do the best they can with what they have to work with, they always make the best choices available to them at the time”

A Managers most basic responsibility is to manage, develop and maximize the company’s resources. In order to do this they must learn how to embrace the company’s business model and perform all processes as a means of representing the company’s values, standards, philosophy and actualizing their overall vision. But in order to do this they must know how. Acting as a representative for the company and incorporating the business model into their fundamental means of training requires a high level of skill and professionalism. As a business owner or Leader it is our responsibility to provide our people with the skills and training necessary to perform at the desired level of excellence.

 
One of the greatest mistakes a company often makes is in the inaccurate evaluation of what appears to be potential problems. When a company is experiencing poor or inconsistent levels of performance amongst its employees, it’s nearly always due to two main factors, poor acquisition methods and an insufficient training method or style. In order to accurately evaluate poor performance we must look at our methods for selecting and developing our staff.

 
Effective training programs that offer practical skill development are some of your greatest strategic tools that will ensure the overall success of your daily operations as an ongoing process. No other area of your business offers such immediate and controllable means of saving you what could be thousands of dollars while simultaneously improving your potential to increase revenue. In all business operations, we not only look to improve the efficiency of operations in order to save money, but also as a means of providing a fulfilling work environment and improving service or instilling higher quality into products that serve to increase the potential for sales and generate new revenue.

 
Often companies fail to realize that training is a skill and an art form in and of itself. We often assign training to anyone with little regards as to whether or not they know how to communicate or teach effectively. Yet a skilled trainer can produce a multitude of skilled employees within a fraction of the time and with much greater proficiency than someone who doesn’t know how to properly train people. We must learn to take an attitude of training the trainer. The amount of money a company spends on training will show immediate returns as well as phenomenal savings over the course of 1 to 2 years, not to mention drastically improve average performance levels and the possibility of long-term employee retention.

business comp skills

Some of the most common training mistakes are:

 
• We fail to orientate new employees and ensure that they understand basic rules, policies, and expectations.

 
• We don’t understand or use the 3-T method, or fail to explain the training process itself and the time-frames allotted to each step.

 
• We don’t communicate the expectations for performance.

 
• We figure if someone is good at something, they will be good at training others. We assign new employees to what we consider our most proficient employees. Yet just because someone is good at doing something, does not mean that they are good at training someone else on how to do it.

 
• We lack a fundamental understanding of how people learn and different learning styles or strategies. We make the basic assumption that others are like us, and instead of understanding the different ways people learn, we simply try to teach them through our own preferred method.

 
• We teach “processes” or protocol and don’t explain the desired outcome, or train to create an understanding of what the process is designed to produce.

 
• We fail to design and execute a well planned and thought out training program. We take a hit and miss approach, start off good and then flounder, or tend to be sporadic and unorganized.

 
• We fail to recognize the role of “relationships” or the importance of personality types in creating effective teams.

 
• We fail to review their daily training with them, give them an opportunity to clarify gray areas, or give them consistent and meaningful feedback throughout their training process.

 
• We employ generic training programs that are not especially designed for our profession or within our business model or unique circumstances. These usually sit neatly on the shelf in someone’s office somewhere unknown and obscured.

 

The greatest investment you can make to streamline your business, enhance performance, hone efficiency, while ensuring a quality experience for your clients that will build trust and loyalty, is to invest in sound training programs and methods designed to give your people the knowledge and skills they need to perform at their highest potential. Knowledge is power, wisdom is magic. Give your people the resources they need, and watch the dream for your business . . . come to life.

 

We offer Professional Training to develop your greatest resource . . . Your People.
Give your managers and leaders the resources they need to operate your business and take it to a higher level of excellence in your field.

 

Dr. Linda Gadbois
Professional Mentoring Programs
Business Training
Transformational Coaching

Sex – Why is the Topic of Sex so Taboo?

Power_Grace

Why does the topic of sex make people so uncomfortable? We seem to have more issues, judgments and inhibitions around this area of our life than any other. Most of us have been raised with a repressed sex life. Religious icons have been presented as being pure in nature because they openly deny their sexual nature. Many have been told that sex, and even thoughts of sex, are basically sinful, and something you shouldn’t do or have. This not only creates endless inhibitions motivated by shame and guilt, but also set the premise for feeling ashamed of our bodies which is the vehicle through which we have sex, crave it, and ultimately feel satisfied by it.

Yet at the energetic level, as our primary nature, sex is our life-force energy. Our sexual energy is the energy of life itself. Sexual behavior governs all of life as we know it. Perhaps the real question is what you choose to do with your sexual energy. It is the intention which directs the behavior that defines the nature of the experience. You can certainly use it in sinful ways that breed the taboo aspects, or you can use it for the power it possesses to achieve the highest peaks of consciousness that we know of. Like all energy and natural forces that pervade all of life as the basic tools for self-expression, it all depends on how you use it. It is neutral and void of meaning until we shape and direct it with our emotional thoughts that motivate and imbue behavior with like qualities to create certain types of experiences.

Sex, in its primary state, is bioelectricity, and just as electricity exists as a neutral unconstrained force in nature – when contained, channeled and directed, it can be used to light a house, cook a meal, or cook a man – it’s the same force used in a different way, with a different intention. The intention that we embody while engaging in sex shapes its meaning and determines the nature of the experience we create as a result.

The first principle that must be employed is to not condemn it. Whatever we condemn we can’t use effectively or use as a creative force in an intentional manner. The intent for it, as well as the feelings around it become clouded and blocked, preventing its potential for higher forms of expression. The moment you condemn anything, you can’t use it – you set up a natural resistance to it – you create conflicting thoughts and emotions that serve to cancel it out, or corrupt its power by forming guilt and shame around it which are inhibiting forces. Negative emotions serve to contract, pullback, endlessly censor, and ultimately prevent.

Sex and our sexuality needs to be viewed as a perfectly natural part of life. It is through sex that extreme levels of fulfillment are possible through peak experiences. It should be viewed as a basic human need. Sex is love expressed with our whole body, our whole being. Sex when joined with meditation, changes the entire nature of the experience by concentrating it with extreme body awareness and presence. Sex without a concentrated mind, simply creates lust and bares children. Sex with meditation can birth you and your partner as whole new human beings. The sexual peak of orgasm formed the basis for meditation as an original practice by the Yogi’s who wrote erotic love poems to the Beloved (God) and coined the term “Bliss” as ecstasy. It is the most natural experience for achieving ecstatic emotion void of thoughts. It’s pure pleasure as experience.

Linda Gadbois

Relationship Coach